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Return Policy


We accept returns within 1 year of purchase with authorization from Identity Games USA LLC.

If you have a problem with your game and would like more information on returns please contact us at:

Identity Games
1118 First St, 2nd Floor
Snohomish, WA 98290
877 346 3482

Find It Games Warranty

Identity Games International, USA believes very strongly in product testing and manufacturing industry compliance; we meet or exceed all COC-Certificate of Compliance and CPSIA regulatory guidelines. Defects are quite rare; however, especially with our hand assembled products we take all concerns and issues into consideration.
Identity Games International, USA  products carry a 1 year full warranty from manufacturer's defect. If you have any problem with your product within 1 year of receipt, we will replace with same (or like product if your version is no longer available ). Please contact us at customerservice@finditgames.com with any concerns - if possible provide images and receipt. You will be contacted by one of our customer service representatives.  Please do not send any product back without prior written authorization.